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Agent factories are ushering in the new era of agentic AI. A future where agents reason, act, and collaborate with humans to enable a new era of automation. In Microsoft's blog post, ContraForce was highlighted for it's innovative multi-agent system architecture that supports MSPs and MSSPs to step into this new agentic AI future. ContraForce has been working closely with Microsoft designing, incubating, and accelereating a new way to manage security delivery for MSPs and MSSPs.
Today, we’re opening preview access to the ContraForce Agentic Security Delivery Platform—a true orchestration layer where service providers can deploy their own, tenant‑aware agents across every tenant to deliver securityoutcomes at platform scale. This is the next chapter for managed security: a multi‑agent, multi‑tenant architecture that lets you serve more customers per analyst, slash resolution times, and flip your unit economics in your favor.
AI agents hold incredible promise for automating SOC operations and overcoming some of the toughest challenges in the security landscape. The MDR and co-managed SOC market is hitting a wall: legacy SOAR complexity, manual playbook processes, and swivel-chair investigations that eat into margins and slow response times. Our customers have told us they need practical automation that cuts through the friction and enables scalable service delivery.
But here's the catch: while new AI-driven agentic tools are being developed for enterprises, they’re often lacking the features required for effective managed service deployment. This gap is exactly what ContraForce’s agentic platform is designed to fill. By enabling MSPs and MSSPs to deploy tenant‑aware AI agents across every tenant, ContraForce transforms security delivery, helping you serve more customers, reduce operational costs, and accelerate response times.
This isn’t just another incremental update; ContraForce is setting a new standard for the security industry.
The platform orchestrates autonomous Security Delivery Agents and coordinates their work across tenants with shared intelligence. Every agent is tenant‑aware while maintaining isolation, auditability, and human‑in‑the‑loop control.
Our architecture targets 60× faster incident response (from ~30 minutes to ~30 seconds) and a 95% reduction in cost per incident (from ~$15 to under $1).That’s not incremental; that’s a new unit‑economics curve for managed security.
Agents are deployed and governed centrally, operate 24/7, and can be vendor‑agnostic—giving you platform economics without vendor lock‑in. It’s a control plane for outcomes, not a tangle of scripts.
Everything from onboarding, content management, incident handling, ticketing, and audits maps to how MSPs/MSSPs run services across many customers. ContraForce is built for service provider SOC workflows (not retrofitted) and designed to create network effects for partners.
MSP and MSSP cohorts are targeting step‑function gains across three levers—time‑to‑resolution,cost‑per‑incident, and analyst capacity. These three metrics are fundamentally changing the way security services are delivered:
Define policies, scopes, and guardrails once; agents execute consistently per‑tenant with full explainability and auditing.
Agents enrich, triage, and respond using our no‑code Gamebook engine mapped to MITRE ATT&CK and D3FEND. Recommendations can auto‑run for repeatable outcomes.
Unify Microsoft Sentinel and Defender XDR incidents (plus other leading XDR/SIEMs) with embedded timelines, process trees, and log search so analysts don’t pivot between portals. Serve more customers per analyst and cut dwell time.
Orchestrate Microsoft security natively and extend across your stack without rebuilding playbooks per tenant.
ContraForce has been incubated and accelerated by Microsoft, building on our Azure‑native roots and joint go‑to‑market momentum (including selection for Microsoft for Startups Pegasus and awarded Security ISV of the year in 2024). That translates into pragmatic depth with Microsoft Security, and the enterprise adjacency customers care about.
Most SOC tools were never designed for AI agent management: lifecycle, safety, collaboration, explainability, multi‑tenant governance. We built for that from day one—autonomous agents, intelligent workflow orchestration, shared intelligence across tenants, and full auditability—so the service becomes software‑defined and scale becomes a configuration choice, not a hiring plan.
Customers & Partners: Want your own agent army running across tenants—with measurable outcomes in days? Request preview access and tell us which environments you want to start with.
Spots are limited during preview to ensure white‑glove onboarding and rapid iteration with design partners. If transforming your SOC economics is on your 2025 plan, this is your window. Let’s build the first wave together.
ContraForce—turning MSPs into AI‑powered SOCs, at channel scale.
General availability is scheduled for November 17.
